--- title: "Privacy Policy | FourSight" description: "How FourSight collects, uses, and protects your data. Details on monitoring data retention, third-party sharing, and your rights." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "WebPage", "name": "FourSight Privacy Policy", "url": "https://foursight.cloud/privacy", "inLanguage": "en", "datePublished": "2026-02-13", "dateModified": "2026-02-13", "isPartOf": { "@type": "WebSite", "name": "FourSight", "url": "https://foursight.cloud/" }, "publisher": { "@type": "Organization", "name": "FourSight", "url": "https://foursight.cloud/", "logo": "https://foursight.cloud/logo-512.png" } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://foursight.cloud/" }, { "@type": "ListItem", "position": 2, "name": "Privacy Policy", "item": "https://foursight.cloud/privacy" } ] } ] --- [FourSight ](/) [Features](/#features)[Pricing](/pricing)[Guides](/guides)[Glossary](/glossary)[FAQ](/faq) [Login](/auth)[Start free](/auth?signup=true) [Start free](/auth?signup=true) # Privacy Policy Effective date: February 13, 2026 This policy explains what data we collect, why, and how we protect it. It does not constitute legal advice. * * * ## 1\. Information We Collect When you use FourSight, we collect the following categories of data: - **Account information** — email address and display name provided at signup. - **Organization & team membership** — org names, member roles, and associations between users and organizations. - **Monitor configuration** — URLs, domains, check intervals, and notification preferences you configure. - **Monitoring results** — uptime check outcomes, response times, status codes, SSL/DNS data, and incident records generated by the service. - **Billing metadata** — Stripe customer IDs, subscription IDs, plan keys, and billing period dates. We never store raw credit card numbers; all payment processing is handled by Stripe. - **Email delivery logs** — records of alert and notification emails sent, including delivery status and timestamps. ## 2\. How We Use Your Data We use the data we collect for the following purposes: - **Service operation** — running your monitors, detecting outages, and displaying results. - **Alerting** — sending email and other notifications when monitors change status or incidents occur. - **Billing** — processing payments, managing subscriptions, and enforcing plan limits. - **Support** — responding to your questions and troubleshooting issues. - **Security** — protecting accounts, detecting abuse, and maintaining service integrity. - **Improvement** — understanding usage patterns to improve reliability and features (aggregated, never sold). ## 3\. Data Sharing We share data only with the following third parties, and only to the extent necessary to operate the service: - **Stripe** — payment processing. Stripe receives your billing metadata to manage subscriptions and charges. See [Stripe's Privacy Policy](https://stripe.com/privacy). - **MailerSend** — email delivery. MailerSend processes recipient email addresses and message content to deliver alert notifications. - **Hosting infrastructure** — our backend infrastructure hosts your data with encryption at rest and in transit. We do not sell, rent, or trade your personal data to any third party for marketing or advertising purposes. ## 4\. Data Retention Retention periods vary by data type and plan: - **Monitor check data** — retained for 24 hours on the Free plan, 7 days on Basic, and 30 days on Pro. - **Incident history** — retained for the duration of your account. - **Account & billing data** — retained until you delete your account or request deletion. - **Email delivery logs** — retained for 30 days. When you delete your account, we remove your personal data within 30 days. Some aggregated, anonymized data may be retained for analytics. ## 5\. Security We take reasonable measures to protect your data: - All data is encrypted in transit (TLS) and at rest. - Authentication uses secure, hashed credentials — we never store passwords in plain text. - Access to production systems is restricted and logged. - Database access is governed by row-level security policies ensuring users can only access their own organization's data. No system is perfectly secure. If you discover a vulnerability, please contact us at [sales@tetracorehq.com](mailto:sales@tetracorehq.com). ## 6\. Your Rights You have the right to: - **Access** — request a copy of the personal data we hold about you. - **Correction** — update or correct inaccurate information via your account settings. - **Deletion** — request deletion of your account and associated data. - **Export** — request an export of your data in a machine-readable format. - **Opt-out** — unsubscribe from non-essential email communications at any time. To exercise any of these rights, contact us at [sales@tetracorehq.com](mailto:sales@tetracorehq.com). ## 7\. Cookies & Analytics FourSight uses the following cookies and measurement tools: - **Authentication cookies** — required to keep you logged in. These are strictly necessary and cannot be disabled. - **Preferences** — used to remember settings like your selected organization. - **Google Analytics (GA4)** — we use Google Analytics to understand aggregate site usage: pages visited, referral sources, and device types. Google Analytics sets cookies and receives your truncated IP address and browsing events on this site. We do not send it your name, email, or monitor data. - **Google Ads conversion tracking** — when we run advertising campaigns, a Google Ads tag records that a visit or signup followed one of our ads so we can measure campaign performance. This may set cookies from google.com/doubleclick.net domains. We do not sell personal information, and we do not use third-party tracking beyond the Google services listed above. You can block these tools with a standard content blocker or Google's own [opt-out browser add-on](https://tools.google.com/dlpage/gaoptout) — the product works identically either way. Monitoring data collected by FourSight itself (checks, incidents, status pages) is never shared with advertising or analytics services. ## 8\. Changes to This Policy We may update this policy from time to time. If we make material changes, we will notify you by email or by posting a notice in the application. Continued use of the service after changes constitutes acceptance. ## 9\. Related Policies This Privacy Policy should be read alongside our [Terms of Service](/terms), which governs your use of FourSight. ## 10\. Contact If you have questions or concerns about this policy or your data, contact us at [sales@tetracorehq.com](mailto:sales@tetracorehq.com). FourSight © 2026 [TetraCore](https://tetracorehq.com/). All rights reserved. FourSight is a TetraCore product — Bowling Green, Ohio. 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