Monitoring & Reliability Glossary
Plain-English definitions for the technical terms used across our guides — each cited from primary, authoritative sources (IETF, NIST, Google SRE, MDN, Stripe, AWS).
A
9 terms · 109 total-
A Record
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A DNS record that maps a hostname to an IPv4 address (e.g. `foursight.cloud → 76.76.21.21`).
Primary source
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AAAA Record
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Maps a hostname to an IPv6 address. Functionally the IPv6 equivalent of an A record.
Primary source
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ACV (Annual Contract Value)
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The yearly value of a single customer contract, normalized to one year. Used to size and segment enterprise sales pipelines.
Primary source
- HubSpot — ACV explained
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AEAD (Authenticated Encryption with Associated Data)
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A class of ciphers that encrypt data and authenticate it in a single operation. AES-GCM and ChaCha20-Poly1305 are the standard AEAD ciphers in TLS 1.2 and the only ones allowed in TLS 1.3.
Primary source
- IETF — RFC 5116 — AEAD Interface
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Alert Fatigue
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Desensitization caused by too many low-quality alerts. Leads to slower response times, missed real incidents, and on-call burnout.
Primary source
- Google SRE Workbook — Alerting on SLOs
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API Gateway
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A managed service (most commonly AWS API Gateway) that fronts your backend with routing, rate-limiting, auth, throttling, and request transformation.
Primary source
- AWS Docs — Amazon API Gateway
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ARR (Annual Recurring Revenue)
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Annualised subscription revenue, i.e. MRR × 12. Standard top-line metric for SaaS valuation and growth tracking.
Primary source
- Stripe — Annual recurring revenue
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Availability vs Reliability
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Availability measures whether a service responds (uptime %). Reliability measures whether it responds correctly and within acceptable latency. A service can be available but unreliable if responses are slow or wrong.
Primary source
- Google SRE Book — Chapter 3: Embracing Risk
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AWS Lambda
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Amazon's serverless function-as-a-service product — runs your code in response to events without you managing servers. Has measurable cold-start latency the first time a function runs after idle.
Primary source
- AWS Docs — AWS Lambda Developer Guide