SaaS & Billing

Fair-Use Policy

A clause in a provider's terms that lets them throttle or suspend accounts whose usage "unreasonably" exceeds typical patterns, even on unlimited plans. Especially important to read on free or unlimited monitoring tiers.

Source

FTC — Consumer Protection Guidance — Disclosures

Related terms

MRR (Monthly Recurring Revenue)

The predictable monthly subscription revenue a SaaS earns, normalized so annual plans count as 1/12 per month.

ARR (Annual Recurring Revenue)

Annualised subscription revenue, i.e.

ACV (Annual Contract Value)

The yearly value of a single customer contract, normalized to one year.

Churn

The rate at which customers cancel or downgrade.

Webhook

An HTTP POST request a service sends to a URL you control when an event happens (e.g.

Idempotency

Property of an operation that produces the same result no matter how many times it runs.

Start monitoring free — HTTP + Ping checks, 3 regions, no card

The Free plan includes 5 monitors with HTTP and Ping checks from 3 of the 4 probe regions, 5 minute intervals, and email alerts — $0, no credit card, commercial use allowed. Hosted status pages and the fourth region start on Starter ($16/mo); all 8 monitor types unlock on Growth ($40/mo).

HTTP + Ping checks

3 of 4 probe regions (all 4 on paid plans)

No credit card